Writing SMARTer Goals Workshop Outcomes Write 1-3 Goals that meet SMART criteria. Create one Development Activity and Plan. Determine what data to collect to confirm achievement (and where to document it!). GOAL: What & Why? WHAT? A written statement that clearly describes tasks or actions with measurable results. WHY? Goals get things done. BENEFITS?
WHERE to Start?!? Top Down? Bottom Up? University Goals Ensure that our Catholic Character informs all our endeavors. Offer an unsurpassed undergraduate education that nurtures the formation of mind, body and spirit. Advance human understanding through scholarship, research, and postbaccalaureate programs that seek to heal,
unify, and enlighten. Foster the Universitys mission through superb stewardship of its human, physical, and financial resources. Engage in external collaborations that extend and deepen Notre Dames impact. Vision, Mission and Goal Alignment Goal 5 Goal 4 Goal 3 Goal 1 Goal 2 University Goals and Values
Goal Goal Goal Departmental Goals Dev Pl Dev Pl Goal Goal Goal Goal
Goal Individual Goals & Development Plan WHERE/HOW to begin!?! University Goals Department Goals Bottom Up Top Down Key Areas of Responsibility (Position Description) Sources of Goals
Department Goals Your roles contribution SMART GOALS Key Areas of Responsibilit y New project, problem, process Routine/maintenance activities STEPS to Setting Goals SMART Goal Review, Revise,
Prioritize Confirm Priorities Pre-Step: KARs/Department Goals Key Areas of Responsibility 1. Review Position Description OR list your three to five (3-5) primary areas of responsibility. 2. For each KAR, identify: a) b) c) d) Worksh eet Additional task(s) Problem to solve
Process to improve Routine/maintenance activity(s) 3. For each Department Goal, determine how your work contributes to it. Identify: a) actions you should take to contribute to its attainment. Development Needs/Interests Additional skills or knowledge needed to perform KARs? Certification or education goals S-M-A-R-T Specific Descriptive verb & specific result. Measurable
Quantity, Quality, Yes/No. Actionable Actions within scope of job. Realistic Reasonably challenging & achievable. Time Bound Deadline, milestones or frequency. Specific: Descriptive Verbs
Administer Establish Process Analyze File
Propose Attain Improve Reduce Calculate
Increase Research Create Maintain Schedule
Decrease Monitor Solve Design Organize
Submit Develop Participate Train Distribute
Prepare Write NO ac T tiv Measureable: Results itie Time to hire s!! ! Freshman retention rate Cost per issue Geographic territory
Percentage increase/ decrease Number of clients served/repeat business Words per minute Response time Pieces per hour Satisfaction scores Supervisor/employee ratio Dollars raised Participation rate Increase in test scores
Worksh Quality metric/error rate Number of complaints eet Actionable Does this make sense within the scope of your job? Should this be a focus area for action? Is it an important priority? Realistic The greater danger for most of us is not that our aim is too high and we miss it, but that it is too low and we hit it. - Michelangelo Buonarroti, Renaissance artist Writing a Goal Purpose of a Goal
To clearly communicate the nature of the work to be performed AND guidelines for determining if its performance is satisfactory. Requires a: Verb-noun component Standards component -Fred Nichols Distance Consulting, LLC SMART Formula: (Action Verb) (Key Result) by (Target Date) by (How). Sample Work Goals Send responses to all subscription requests within 48 hours of contact and report compliance monthly. (Routine) Reduce response time for subscription requests from one week to 48 hours by creating electronic packet by May 1, 2013. (Problem)
Assist six campus departments develop strategic communications plans aligned with Universitys strategic messaging philosophy by 12/31/12. (Project) How SMART?!? Smart: Improve the quality of the performance review process by April 30, 2013. Smarter: Increase to 50% the number of staff who have entered Step 1 Goals/Expectations and Development Plans; increase to 70% the number who have entered comments for Mid-Year and Year-End reviews by
4/30/2013. Worksh eet Work Goals vs. Development Plans WORK GOALS DEVELOPMENT PLANS Achieve completion of Endeavor Talent Profile for 50% of all salaried, nonfaculty staff by Achieve MBTI certification by 3/31/2013. 4/30/2013.
Complete Worksheet: Development Needs & Action Plan section Increase teamwork efforts by collaborating with each HR Business Partner to cofacilitate client events/ retreats by May 15, 2013. Learn how to complete all Talent Profile screens, upload and download information by 2/28/ 2013. (Technical or Behavioral) Monitor Progress eNDeavor is your best friend when it comes to documenting your progress! Notes function
https://endeavor.nd.edu Notes Function 1. 2. 1. Enter subject 2. Enter progress notes or paste from other document
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