CVISN Program Managers Conference Calls FMCSA Goals for

CVISN Program Managers Conference Calls FMCSA Goals for

CVISN Program Managers Conference Calls FMCSA Goals for Expanded CVISN Deployment CVISN Jeff Secrist U.S. Department of Transportation Federal Motor Carrier Safety Administration October 19-20, 2004 Federal Motor Carrier Safety Administration

Mission : Safety Goal: Reduce the number and severity of commercial vehicle crashes on our highways Reduce the commercial vehicle fatality rate to 1.65 per 100 million miles of commercial vehicle travel by 2008 Page 2

CVISN Deployment Program Integrates national, State, and carrier information systems Partnerships with Federal, State, and private sector Outcomes CVISN Commercial Vehicle Information Systems and Networks Increased highway safety

Enhanced productivity and efficiency Reduced operating costs Page 3 Where Are We Today? States have made significant progress (Fiscal Years) 1997 1998 1999 2000 2001 2002 2003 Planning 41 Design 10 Deployment 0 41

30 21 17 10 7 0 11 20 4

7 6 10 10 10 30 34 38 Page 4

Status of States Planning (7 States, DC) Design (4 States) Deployment (39 States) Page 5 Status of States Planning (7 States, DC) Design

(4 States) Deployment (39 States) Demonstrated Core Capabilities (9 States) Page 6 Status of States Planning (7 States, DC) Design (4 States)

Deployment (39 States) Demonstrated Core Capabilities (9 States) Complete d CVISN Workshop s July 2004 Page 7 Three Areas of Core CVISN Deployment Safety Information

Exchange Interstate Credentials Administratio n Roadside Electronic Screening Page 8 CVISN Program Accomplishments Page 9 CVISN Program Accomplishments Page 10

CVISN Program Accomplishments Page 11 CVISN Program Accomplishments Page 12 CVISN Program Accomplishments Improved safety, focused enforcement activity Increased number of commercial vehicle inspections Reduced backlog at weigh stations Increased use of ASPEN, SAFER, CVIEW Increased efficiency at the roadside Reduced or eliminated stops at weigh stations, inspection sites, border crossings for safe and legal

carriers Reduced truck volume at fixed scales and at the deskside Recognized efficiencies in staffing Provided ability to apply for and receive credentials/permits on-line Page 13 CVISN Program Accomplishments Institutional/programmatic cooperation State CVISN Steering Committees bring together key department heads State-to-State exchange Ability to leverage other States costs and lessons learned Sharing non-proprietary software

State outreach to industry Industry forums Program Strategic Plans Motor carrier surveys for E-credentialing systems Industry support funding, legislation Page 14 CVISN Program Challenges Page 15 CVISN Program Challenges Page 16 CVISN Program Challenges

Funding, legislative issues, procurement Lack of staff, turnover, training Technology, systems interfaces Increasing industry support Data quality, reliability, timeliness, access Page 17 CVISN Program Review Summary of major recommendations Complete nationwide deployment of CVISN core capabilities

Identify stable source of funding at Federal level Improve data quality and accuracy Develop business cases for deployment Increase involvement with motor carrier industry Embrace cafeteria approach for implementing future capabilities Page 18 Expanded CVISN Goals Page 19 Expanded CVISN Goals Page 20

Expanded CVISN Goals Page 21 Expanded CVISN Goals Enhance the safety, security, and productivity of commercial vehicle operations. Improve access to and quality of information about commercial drivers, carriers, vehicles, chassis, cargo, inspections, crashes, compliance reviews, and citations for authorized public and private sector users. Page 22 Expanded CVISN Approach

Define and refine descriptions of potential Expanded CVISN capabilities (January July 2004). Stakeholder groups provide feedback on the highest priority capabilities requiring federal support. Develop selected capabilities Identify promising business model options. Sketch out operational scenarios to illustrate how the business model options would influence operations. Develop a strategy and detailed plan for expanding CVISN to incorporate the selected capabilities. Start deployment cycle. Page 23

The Big-Picture View of Expanded CVISN Core CVISN Expanded CVISN Credentials Administrati on Expanded ECredentialing Safety Informatio n Exchange

State Govt Enforcement Users State Govt NonEnforcement Users FMCSA & USDOT Users Private Sector Business Users Public Users FMCSA Web Portal

Services, Data, Applications, Systems External Data Electronic Screening Driver Information Sharing Expanded Safety Information Sharing Smart

Roadside Page 24 Core CVISN plus Expanded CVISN Carrier safety information exchange plus Expanded information sharing (e.g., driver, cargo, crash, citation) among more stakeholders with focus on data quality Focus on e-screening plus Integrated view of roadside operations with flexible deployment options IRP and IFTA credentialing plus Consolidated multi-credentialing process with

e-payment options Page 25 Expanded CVISN Will Build on: Core CVISN Successes Incremental strategy, integrating existing deployments Expand, merge, establish interfaces between, or enhance existing information management systems Develop, expand, merge, or enhance data collection and reporting systems Look for and build on successes within innovative programs

Support and strengthen institutional, state-to- state, and industry cooperation Review and build on lessons learned Page 26 Expanded CVISN Will Build on: Technology and Process Improvements Interface and processing options are moving forward with technology improvements (faster computers, wireless technology, etc.) Safety systems and programs need to keep pace with the improved timeliness and availability of current and accurate data

FMCSAs Motor Carrier Management Information System improvements CVISN and Performance and Registration Information Systems Management (PRISM) program and technical coordination Page 27 Expanded CVISN Can Benefit from: Core CVISN Lessons Learned Limited Federal funding available Must continue integration with existing and new technologies Work with partners to maximize benefits and reduce costs States are ultimately responsible for

operations and maintenance of systems Mainstream deployment as part of ongoing Federal and State efforts to improve safety, security, and productivity Page 28 What is the view of the future? Page 29 What is the view of the future? Core CVISN Capabilities implemented in all States Expanded CVISN Capabilities define, develop, deploy Improve commercial vehicle and driver safety

Increase motor carrier productivity Enhance transportation security Federal Government cannot do it alone Strengthen existing Federal/State/Industry partnerships and private investments Expand public/private partnerships Focus on priorities with business cases Page 30 Expanded Commercial Vehicle Information Systems and Networks (CVISN) Johns Hopkins University Applied Physics Laboratory Last updated 2004-10-18 Outline

Proposed Framework for Expanded CVISN Introduction September 2004 CVFM Vision and Concepts for Expanded CVISN Capability Areas Building on Past Successes Deployment Strategies Partners/Collaborations Next Steps Outline Page 32 Introduction - September 2004 CVFM An earlier version of this package was presented to participants of the ITSA Commercial Vehicle and Freight Mobility (CVFM) Summer Meeting on

September 1, 2004 In breakout groups, stakeholders refined visions and concepts for four capability areas Driver Information Sharing Expanded Safety Information Sharing Smart Roadside Expanded E-Credentialing Refine Vision and Concepts Page 33 Introduction - September 2004 CVFM Reconvened, reviewed revisions, and voted on priorities: Consider the needs and funding sources available to your constituency. Suppose you have $1M in funding from federal, state, or industry sources combined to spend on Expanded CVISN. On what concept(s) will you spend those dollars?

Consider what others need to do to help you achieve your goals. FMCSA and national organizations like ITSA have finite time and resources to work on aspects of Expanded CVISN such as research, architecture and standards, training, and technical support. In which concepts should FMCSA and its national partners invest their resources? This presentation includes the modified vision and concept statements. Overall voting results will be summarized at the end. Refine Vision and Concepts Page 34 Vision and Concepts for Expanded CVISN Capability Areas Driver Information Sharing (D) Expanded Safety Information Sharing (S) Smart Roadside (R)

Expanded E-Credentialing (C) Driver Information Sharing Page 35 Driver Information Sharing Vision There is no CDL fraud. Each licensed driver is qualified to drive the commercial vehicles specified on his/her license, and no driver holds multiple licenses. Drivers privacy rights are protected, without compromising safety. Authorized users (e.g., law enforcement, licensing agencies, potential and current employers) can easily access information about an individual driver. All authorized data users access the same source for the information. Future consideration: Authorized law enforcement personnel know who is driving a vehicle in advance of its arrival at an inspection site, port of entry, or other checkpoint and can more easily assess

compliance with regulations. Driver identification is consistent, reliable and secure. Driver Information Sharing Vision Page 36 Driver Information Sharing Concepts: Develop and Use Driver Snapshots D1. Establish, maintain, and provide controlled access to driver snapshots that include all or some of these elements (see Notes for further information about each): - Identifiers - Record access control - Application data

- Citation data - Conviction data - Crash data - Credentials - Driver license history - Inspection data - Security rating Use and maintain driver snapshots in all processes (e.g., enforcement, credentialing, hiring, inspection) that require information about drivers. Driver Information Sharing Concepts Page 37

Driver Information Sharing Concepts: Link Driver Data; Provide Better Roadside Tools D2. Improve enforcements and carriers access to driver information to target driver safety risk. D3. Provide roadside tools to evaluate compliance with hours of service regulations. D4. Improve identity checks in all driver licensing processes. D5.

Link driver performance data (e.g., citation, conviction) to the related carrier ID to help identify high-risk carriers. Driver Information Sharing Concepts Page 38 Driver Information Sharing Concepts Include Driver Ratings; Make Data More Accessible D6. Determine security rating for driver (may be based on data from multiple government agencies). (Patriot Act) D7. Provide on-line tools to help carriers assess potential drivers and monitor current drivers performances.

D8. Ensure that systems control access to driver records accordingly. D9. Allow the driver to review, challenge, and correct selected information. Driver Information Sharing Concepts Page 39 Driver Information Sharing Concepts Apply Standards to Improve Data Quality D10. Expand the use of standards for CDLs and information

systems that store driver data; include standards for identification security. D11. Improve the standardization of citation data collection and information sharing among enforcement agencies. Page 40 Vision and Concepts for Expanded CVISN Capability Areas Driver Information Sharing (D) Expanded Safety Information Sharing (S) Smart Roadside (R) Expanded E-Credentialing (C) Expanded Safety Information Sharing

Page 41 Expanded Safety Information Sharing Vision Safety information is accessible through electronic means by authorized stakeholders. Safety information is exchanged on intrastate and foreign carriers, as well as on interstate carriers. Safety data quality is dramatically improved. Law enforcement officers at all levels in all jurisdictions electronically submit and view inspection, crash, and citation reports from the roadside in a timely fashion. Expanded Safety Information Sharing Vision Page 42 Expanded Safety Information Sharing Concepts:

Improve Data Timeliness, Integrity, Security and Accuracy S1. Establish data timeliness, accuracy, and integrity measures, especially for those data elements used in determining ratings or making decisions. S2. Regularly check data used in CVISN processes for timeliness, accuracy, and integrity; purge stale data; repair errors. Expanded Safety Information Sharing Concepts Page 43 Expanded Safety Information Sharing Concepts Apply Standards to Facilitate Data Sharing

S3. Expand core safety systems to include standard information storage and exchange for intrastate and foreign carriers in addition to interstate carriers. S4. Establish or expand common data stores for cargo, carrier, vehicle, and driver credential, safety, and enforcement data. - Improve access to information for all authorized stakeholders - Make data available to state and federal regulatory, safety and security operations and analysis systems - Make selected data available to private industry subject to privacy regulations - Provide published standards [e.g., eXtensible Markup Language (XML)] for access to information

Expanded Safety Information Sharing Concepts Page 44 Expanded Safety Information Sharing Concepts Improve Tools for Reporting and Access S5. Provide on-line tools to enable drivers, carriers, insurers, repair facilities, regulatory agencies, and other entities to provide timely information about corrections to deficiencies detected during inspections. S6. Improve the carriers ability to review safety-related data (carrier, vehicle, driver, cargo) collected by a state or federal agency in a timely manner. Consider proactively delivering safety data to the carrier.

S7. Provide on-line tools for law enforcement at all levels to submit crash and citation reports. Explore collaboration with National Model (TRACS). S8. Enable jurisdictions to maintain up-to-the-minute inspection history data. Expanded Safety Information Sharing Concepts Page 45 Vision and Concepts for Expanded CVISN Capability Areas Driver Information Sharing (D) Expanded Safety Information Sharing (S)

Smart Roadside (R) Expanded E-Credentialing (C) Smart Roadside Page 46 Smart Roadside Vision Safety, security, effectiveness, and productivity of roadside operations are improved through automation and application of proven technologies and processes. Data collected by on-board systems are used to streamline and improve operations and enforcement activities. Enforcement activities are conducted more effectively and frequently. Safe and secure cargo moves efficiently through designated trade corridors. Intrusions and anomalies are detected and reported. Shippers, carriers, and customers can predict reliably the

transit time for a given shipment and can check on its current status. Enforcement knows which carriers, vehicles, drivers, or cargoes are high-risk and allocates resources accordingly. Smart Roadside Vision Page 47 Smart Roadside Concepts: Make More Data More Readily Accessible R1. Expand access to data collected by on-board systems to improve roadside operations for all stakeholders. R2. Provide integrated and improved access for

roadside personnel to data stored in infrastructure systems (e.g., SAFER, MCMIS, CDL data systems). R3. Provide carriers with streamlined and timely access to citation, crash, and inspection information so they are better informed about safety problems. Consider proactively delivering the data to the carrier. Smart Roadside Concepts Page 48 Smart Roadside Concepts: Link Roadside Data to Infrastructure Data R4.

Associate the high-risk cargo (tbd) with the: - Container in which it is stored Manifest Chassis transporting the container Vehicle transporting the container Transponder associated with the vehicle Carrier responsible for the chassis Carrier responsible for the vehicle Vehicle operator/driver Smart Roadside Concepts Page 49 Smart Roadside Concepts: Use Electronic Devices to Improve Security R5.

Expand the use of standard electronic security devices (ESDs) to improve container and trailer security and reduce theft. R6. Monitor status of the ESDs throughout the trip by collecting event data. - Readers at toll booths, ports of entry, inspection/weigh stations, and freight yard entries/exits could collect event data - Event data to include identifiers, ESD status, date/time, location R7. Expand the use of technologies and processes to verify authorized drivers and personnel are able to access the

vehicle, trailer, and container. Smart Roadside Concepts Page 50 Smart Roadside Concepts: Share Data Collected from Checkpoints R8. Allow authorized private and public sector access to the event data and related information based on legitimate needs for information to improve productivity, streamline operations, and improve security. Some examples: - Enforcement could identify high-risk cargo for inspection - Customs could pre-screen cargo - Entry/exit processing through ports of entry could be expedited for low-risk pre-screened cargo - Emergency responders and enforcement could identify potential

hazards - Carriers and regulatory agencies could detect unexpected route deviations (geo-fencing) - Carriers could enhance asset tracking - Shippers could track progress of cargo - Analysts could investigate security incidents using chain-ofpossession information implicit in the event data Smart Roadside Concepts Page 51 Smart Roadside Concepts: Leverage Technology at the Roadside R9. Expand the use of mobile data entry devices [e.g., laptop, personal data assistant (PDA), cell phone] and applications to improve data quality and streamline data collection.

R10. Expand the use and capabilities of virtual/remote sites to increase the effectiveness of enforcement. R11. Expand the use of technology to generate realtime safety and security alerts. (see Deployment Strategies section for additional uses of technology to benefit roadside operations) Smart Roadside Concepts Page 52 Vision and Concepts for Expanded CVISN Capability Areas Driver Information Sharing (D) Expanded Safety Information Sharing (S) Smart Roadside (R) Expanded E-Credentialing (C) Expanded E-Credentialing Page 53

Expanded E-Credentialing Vision Motor carriers use convenient, fast and accurate electronic methods to apply for, pay for and receive all available e-credentials paperlessly through one portal. Credentialing data is entered only once, by the authoritative originator, and re-used by all systems that need it. Enrollment/application processes share common data elements and are consistent with state and federal e-business practices and rules. Paperless e-credentials are available for all authorized users, with near-real-time status, update and data correction capability. CVO information systems support uniform, reliable and complete data exchange standards for all identified credentials. Expanded E-Credentialing Vision Page 54 Expanded E-Credentialing Vision

(continued) 100% of credentials will only be issued to drivers, vehicles, and carriers who are compliant with all applicable regulations and laws and are not security risks. Establish consistent performance measures to guide implementation of e-credentialing vision related to cost, compliance, and data reliability. Expanded E-Credentialing Vision Page 55 Expanded E-Credentialing Concepts: Improve Service to Customers C1. Reduce complexity and redundancy for users by offering access to multiple credentials from a single source. Users

enter information once instead of multiple times. C2. Increase the kinds of e-credentials that are available (e.g., add oversize/overweight permitting, HazMat). C3. Offer a variety of standard e-payment options. C4. Improve the process for enrolling in multiple e-screening programs, e-toll, and other multi-jurisdictional programs through provision of linkages to all programs. Expanded E-Credentialing Concepts

Page 56 Expanded E-Credentialing Concepts: Leverage Credentialing Efforts C5. In design of credentialing systems and CVIEWs, provide for automated queries to cross-check supporting requirements across agencies, states, and federal systems through use of unique carrier, vehicle, driver, and load identifiers. C6. Legacy credentialing systems update CVIEW with changes in credentials data for real-time access. Expanded E-Credentialing Concepts

Page 57 Expanded E-Credentialing Concepts: Improve Data Access, Integrity, Security and Accuracy C7. C8. C9. C10. Enhance interfaces and systems for information sharing to provide improved access to more current and accurate credentials information for authorized stakeholders. Designate one authoritative source for each credentialrelated data element and provide date/time stamp. Ensure the authoritative source manages changes and changes are auditable.

Use secure electronic identification, notification, documentation, and screening for vehicles, carriers, drivers, and cargo. Expand the set of standard data elements for information exchange related to credentials. Expanded E-Credentialing Concepts Page 58 Expanded CVISN Building on Past Successes Incremental strategy, integrating existing deployments: Expand, merge, establish interfaces between, or enhance existing information management systems Develop, expand, merge, or enhance data collection and reporting systems Look for and build on successes within innovative programs

Review and build on technology lessons learned Building on Past Successes Page 59 Expand, Merge, Establish Interfaces Between, or Enhance Existing Information Management Systems Expand, merge, establish interfaces between, or enhance existing information management systems (e.g., MCMIS, CDLIS, SAFER, CVIEW, PRISM, IRP and IFTA clearinghouses) to include Improved access to data about all commercial drivers More timely and complete IRP and IFTA data in snapshots Consistent identification of carrier associated with driver and vehicle Electronic security device event data

Integrate with or link to asset tracking, arrival scheduling, and other vehicle, port and freight information systems (e.g., FIRST, electronic freight manifest, STOLEN) Access to up-to-date credentialing information (e.g., permits) Building on Past Successes Page 60 Develop, Expand, Merge, or Enhance Data Collection and Reporting Systems Develop, expand, merge, or enhance data collection and reporting systems used in the field (e.g., ASPEN, CAPRI) to include

Access to driver snapshots Out-of-service processing Uniform citation reporting Uniform crash reporting Evaluate hours of service compliance Vehicle and cargo security checks Heavy duty diesel (HDD) emissions inspections Interface with electronic on-board systems Open data standards Wireless technology Building on Past Successes

Page 61 Look for and Build on Successes within Innovative Programs Look for successes within innovative programs and build on or adapt their business models for broader use. Categories of programs/systems to review include Electronic toll collection systems (e.g., E-ZPass) Electronic credentialing systems for multiple credentials (e.g., OSCAR) Regional data-sharing systems (e.g., xCVIEW) Roadside information reporting systems (e.g., ASPEN) Port scheduling/access programs (e.g., PortPass) Freight security improvement programs (e.g., OSC) Cross-program technical interchange (e.g., CVISN/PRISM) Border-crossing improvement programs (e.g., FAST)

Data challenge and correction (e.g., DataQs) Building on Past Successes Page 62 Review and Build on Technology Lessons Learned Review and build on technology lessons learned. Categories of programs/initiatives to review include Recent operational tests (e.g., FMCSAs HazMat Op Test) ITS initiatives (e.g., Vehicle Infrastructure Integration) Applications and uses of standards (e.g., DSRC standards) Technology transfer opportunities (e.g., FRAs railroad track status reporting) CVO infrastructure deployments (e.g., e-screening) Broader transportation infrastructure deployments (e.g., e-toll collection) Data sharing models (e.g., CDLIS)

Building on Past Successes Page 63 Expanded CVISN - Deployment Strategies The next several pages identify strategies to Improve Data Quality and Integrity Work Together and Share Lessons Learned Deploy Targeted Solutions Incrementally Assess As You Go Use Appropriate Technology To Improve Operations Deployment Strategies Page 64 Expanded CVISN - Deployment Strategies:

Improve Data Quality and Integrity Establish a consistent set of data elements that are common across information systems and analysis applications. Control access to sensitive information. Capture data electronically as close to the source as possible; once information is available electronically, re-use it instead of re-entering it manually. Expand standard procedures and tools for reviewing, detecting problems in, and correcting errors in publicly-held data. Expand the use of on-line tools that provide industry with the ability to challenge and correct their own census, inspection, crash, and citation information. Make information collection, access, and use consistent across interstate, foreign, and intrastate operations. Expand the use of standard identifiers for entities visible at the roadside (carrier, vehicle, driver, cargo, chassis) to link related information. Deployment Strategies

Page 65 Expanded CVISN - Deployment Strategies: Work Together and Share Lessons Learned Work with stakeholders to define and deploy common data elements and interoperable business processes for all areas of CVISN expansion. Establish standardized terminology and common requirements for data collection, access, quality checks, and making corrections.

Actively solicit lessons learned from early adopters of CVISN and expanded CVISN concepts, and determine how to apply those lessons more broadly. Actively engage stakeholders in identifying priorities, proposing solutions, and participating in prototype projects. Learn from other Intelligent Transportation Systems (ITS) activities about solutions applicable to CVO. Deployment Strategies Page 66 Expanded CVISN - Deployment Strategies: Deploy Targeted Solutions Incrementally; Assess As

You Go Select information-sharing options based on users needs and available technology. (e.g., proactive data-provider data push versus user-initiated data query) Prototype proposed solutions and link to existing capabilities. Consider small-scale solutions that can be expanded or serve as models for national deployment.

Build in metrics to assess real improvements. Provide access to on-line analysis tools. Deployment Strategies Page 67 Expanded CVISN - Deployment Strategies: Use Appropriate Technology to Improve Operations Equip all commercial vehicles with standard DSRC and other technologies, enabling a multitude of safety, security and productivity applications. As products become available, consider 5.9 GHz DSRC as an enabling technology for roadside-to-vehicle, vehicle-to-roadside, and vehicle-to-vehicle data exchange. Equip all cargo containers and trailers with standard electronic security devices (ESDs).

Expand the use of and capabilities of portable and remote sensors to monitor environmental, facility, road and vehicle conditions and provide data to interested stakeholders. Apply new and emerging wireless capabilities (e.g., Bluetooth, Wi-Fi, GSM) and onboard technologies to improve on-road and roadside operations and reduce costs. Deployment Strategies Page 68 Expanded CVISN Partners/Collaborations Federal agencies Multi-state coalitions State agencies Regional authorities Private sector Public-private sector partnerships Technology working groups Partners/Collaborations

Page 69 Next Steps FMCSA Update expanded CVISN concepts based on feedback Develop selected concepts Identify prominent business model options, Sketch out operational scenarios to illustrate how the business model options would influence operations. Develop a strategy and detailed plan for expanding CVISN to incorporate the selected concepts. Next Steps Page 70

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