Information Technology Town Hall WORKING COOPERATIVELY IN TOOL DEVELOPMENT
USER CENTERED DESIGN COUNCIL (UCDC) OPIM DETAILEES
DOCKET AND APPLICATION VIEWER (DAV) SEARCH OFFICE CORRESPONDENCE (OC) CPC CAT TOOL AND COLLABORATION ENVIRONMENT
PALM IDENTIFYING/RESOLVING IT ISSUES IDENTIFICATION BY: BARGAINING UNIT MEMBERS
EXECTUIVE COMMITTEE MEMBERS RESOLUTION POPA TAKES ACTION TO ALLEVIATE IMPACT ON EMPLOYEES COMPUTER DOWNTIME
FINALIZING NEW GUIDANCE SPECIFIC STEPS YOU NEED TO TAKE TO KEEP WORKING OR GET COMPENSATION IT NEWS AND
REMINDERS E-DAN RETIREMENT E-DAN WILL BE RETIRED DECEMBER 1ST PE2E-DAV Basic Training is Available through
the Commerce Learning Center (CLC) Updated DAV training will be coming in 2017 focus on features added since initial training Official Correspondence (OC)
OACS REPLACEMENT coming soon FEATURES MICROSOFT WORD 2013 Maintains word processing functionality
WEB-BASED FORMS (Chrome) SERVER BASED STORAGE OF OFFICIAL CORRESPONDENCES (Office Actions) SERVER BASED STORAGE OF FORM PARAGRAPHS ACCESS TO OACS COMPLETED LEGACY OFFICE ACTIONS SEARCH BOTH OC AND OACS COMPLETED
CORREPONDENCES PE2E LAUNCH PAGE Where will I find it in DAV ?
OC Console WEB BASED FORMS WORD PROCESSING FEATURES FOR BLANK CORRESPONDENCE
TESTING and TRAINING Developed with the input of UCDC examiners and Examiner OPIM Detailees OC TOOL is currently being piloted with specific Art
Units in TC 3600 and with design examiners OC Training will be provided in Calendar Year 2017 REPORTING IT ISSUES NO TICKET NUMBER =
NO PROBLEM Call the service desk at 571-272-9000 or E-mail the service desk at Service Desk 9000 Document IT issue(s) with Supervisor along with ticket number New automated form: s/9000 is being piloted
OPIM ANNOUNCEMENTS PLEASE READ PIV CARDS What to do if you cannot login with PIV Card
1- Check expiration date 2- Have you updated your pin ? 3- Call help desk and get a ticket number 4- Notify SPE 5- Login using VSA Fob and Password
Tagged Documents Table View Tagged Documents List View CPC IT
Examiner Tools Used for CPC CPC Homepage CAT Classification Allocation Tool
Scheme Navigator Main Page Scheme Navigator Example View PALM Modernization &
SOHO Router SOHO Router Benefits of SOHO Router Improved network reliability and performance, extremely rare to lose
network connection or phone using this solution Phone still works when Lync is down No ERA VPN login required, you are basically plugged into the USPTO network as if you were on campus Reduced steps for login, only need to login to your workstation with your PIV card
SOHO router connection provides a secure USPTO network connection essentially extending the campus computing/phone experience to your home, workstation is always connected to the USPTO Network Connect Your SOHO Router The SOHO router and desk phone is mandatory hardware for Patent
Hoteling. User instructions are provided in SOHO router box and can be found at https:// usptogov.sharepoint.com/sites/e0ae7ecc/teleworkdocuments/Tele work_SOHO_VPN_and_Phone_11x17_user_setup_guide.pdf If you have any questions when setting up your router please call
the OCIO Service Desk at (571) 272-9000 or toll free at 1-877-7863721. PALM Modernization: CEDR Central Enterprise Data Repository (CEDR) project is an effort develop a single patent database that hosts patent application lifecycle management data.
Current Phase: Modernize PALM INFRA CEDR Infrastructure stores accessible and manageable employee data that allows other business systems to more effectively function CEDR INFRA will replace PALM INFRA Release to users 12/3 - 12/4/2016
Next Phase: Modernize PALM Count System CEDR: Features Completely web based Internet Explorer and Google Chrome compatible User interfaces (UI) are a one-to-one replacement of the
current PALM Infrastructure tool interfaces Parity+ achieved. All past features and functionalities, plus more, are included CEDR: Examiner Data Signatory Authority
PII Data personal information: Name, SSN, date of birth, city/count/state of birth, etc. Grade, Step, Entrance on Duty Date, Step Start Date Pauses for out of office Transfer and search assignment System Login
Email Address OPSG Update CEDR is replacing PALM There are many different transactions, services, and functions that utilize the underlying PALM data
One Patent Service Gateway (OPSG) is the project name for the updates being made to these services The Agencys plan is to update the code, ensure that everything continues to function as it should, and provide even more automation Currently working on the Count Calculator
Issue Classification Form Known Issue: Data in the form is wiped when the examiner Posts the case for Credit to a Reviewer for Approval or OPESS for Mailing Interim Solution: Instead of the data being deleted locally, the data is
stored so that when the case is returned to the examiner, the form should auto populate with the original data upon pressing FWF edit UPDATE: Management has pushed a new update of OACS, version 4.2, that has appeared to resolve the issue. If this issue still persists for you, do not hesitate to contact POPA ASAP. OC, the OACS replacement tool, should not have the same issue.
Service Desk Hours Service Desk Hours of Operation are also in Eastern Standard Time Monday through Friday: 5:30 a.m. to midnight Weekends/Holidays/Official Closures: 5:30 a.m. to 10 p.m. No service: Thanksgiving, Christmas, and New Year's Day
Service Desk closes at 6 p.m. the day prior to these three holidays USPTO Maintenance Windows Automation system availability hours are in Eastern Standard Time Monday-Thursday: 5:30 am until 12:00 midnight Friday: 5:30 am until 10:00 pm
Saturday and Sunday: 9:00 am until 10:00 pm Hours outside of the above hours are considered maintenance times Advance Service Notices normally sent out to the Patent Corps in advance provides notification of the systems that will be impacted and what
actions, if any, a Bargaining unit member would need to take plan accordingly if wanting to work during a maintenance window thoroughly read these notices to understand if the desired work during this time will be impacted by the planned automation activity Typical Service Desk Process
Service Desks Role CALL the Service Desk (571-272-9000) and GET A TICKET NUMBER! It is not an exercise in futility. If your problem is not particularly urgent, then E-mail ([email protected]) the service desk and GET A TICKET NUMBER! Do not let the Service Desk close your ticket number until you are satisfied
that your issue has been resolved The Service Desk can be the first place where a local or system-wide automation problem is identified, e.g. call volume (you are 76th caller) Without more information, you do not know if your particular problem is the same as or different than the other 76 callers So CALL the Service Desk and leave a voicemail or simply an email message
if you do not want to wait on hold for service LAST BUT NOT LEAST PLEASE TAKE POPAS IT SURVEY AT WWW.POPA.ORG http://popa.org/blog/popa-information-technology-it-town-halls/
OTHER TIME CODE: ALPOPA-0000-090285 THANK YOU FOR YOUR TIME QUESTIONS ????
This presentation provides a very basic introduction to the concept of parts of speech in language. Actually, the study of parts of speech can be quite complicated and involved, but the purpose of this presentation is to give the students...
Arial Calibri Symbol Wingdings MS Pゴシック Times New Roman Office Theme Custom Design Equation Solar Cells Past Achievements and Challenges Ahead Slide 2 Slide 3 Cost: A Major Problem Cost of a PV System Cost Reduction: A Challenge Silicon Domination...
Times New Roman Arial larson_template Chapter 8 Procedures for Fitting Integrands to Basic Rules Theorem 8.1 Integration by Parts and Guidelines for Integration of Parts Summary of Common Integrals Using Integration by Parts Guidelines for Evaluating Integrals Involving Sine and...
Telophase II: spindle fibers disappear nuclear membrane forms around chromosomes at each end of cell each nucleus has half the # of chromosomes as the original (haploid) now there are 4 sex cells (daughter cells) II. Sexual Reproduction & Meiosis...
Bots make ~25-30% of all edits on English Wikipedia. The most active quality control bot, ClueBot NG, has reverted 4.5 million edits, ~2,500-3,000 edits per day. About 75% of newcomers have their first interaction with either a fully-automated quality control...
break time. Please return to . your seats following . 15-minute break. Challenges of Ever Growing Epidemics. A discussion of the importance of partnerships with law enforcement to identify and help combat crimes and trends related to drug issues such...
Ready to download the document? Go ahead and hit continue!