Australian Commission on Safety and Quality in Health Care

Australian Commission on Safety and Quality in Health Care

Standard 4: Medication Safety Advice Centre Network Meeting Margaret Duguid Pharmaceutical Advisor February 2013 Intent of Standard 4 Medication Safety Ensure competent clinicians safely prescribe, dispense, and administer appropriate medicines safely to informed patients and carers Reduce medication incidents, adverse

events Improve safety and quality of medicine use. Standard 4 Medication Safety Standard 4 Medication Safety The Medication Safety Standard describes the elements of a safe medication management system.

It requires hospitals have in place strategies and systems known to reduce the risk of common causes of medication error. standardisation and systemisation of processes improving clinical workforce and clinician-patient communication using technology to support information recording and transfer providing better access to patient information and clinical decision support at the point of care. Standard 4 Medication Safety Five criteria (Part 1) 1.

Governance and systems for medication safety 2. Documentation of patient information 3. Health service organisations have mechanisms for the safe prescribing, dispensing, supplying, administering, storing, manufacturing, compounding and monitoring of the effects of medicines. The clinical workforce accurately records a patients

medication history and this history is available throughout the episode of care. Medication management processes The clinical workforce is supported for the prescribing, dispensing, supplying, administering, storing, manufacturing, compounding and monitoring of medicines. Standard 4 Medication Safety Five criteria (Part 2) 4. Continuity of medication management

The clinician provides a complete list of a patients medicines to the receiving clinician and patient when handing over care or changing medicines. 5. Communicating with patients and carers The clinical workforce informs patients about their options, risks and responsibilities for an agreed medication management plan. Standard 4 Medication Safety

1. Governance and systems for med safety 4.1 Governance arrangements and organisation policies Drug and Therapeutics Committee (DTC) - Medication Safety Committee - Report to safety and quality governance, executive Standard 4 Medication Safety 1. Governance and systems for med safety - Policies

www.safetyandquality.gov.au/our-work/medication-safety/ Resources, list of jurisdictional contacts 1. Governance and systems for med safety 4.2 Assess medication use system How? Use a structured tool e.g. Medication Safety Self Assessment - Multidisciplinary team - Every three years Identify what you are doing well, evidence actions met Identify areas for improvements Develop an action plan. NIMC national audit

Q. Hospitals uses non conforming chart. Can we enter data into NIMC audit database? 1. Governance and systems for med safety 4.2.2 Assess medication use system Q Do we have to action all problems identified Prioritise areas using risk matrix http://www.safetyandquality.gov.au/our-work/accreditation/ accreditation-newsroom/ 1. Governance and systems for med safety 4.5.Quality improvement activities NIMC mandatory Q Hospital implementing e-MMS does not use

NIMC NIMC mandatory if using paper charts Follow guide to safe implementation of eMMS www.safetyandquality.gov.au/our-work/ medication-safety/electronic-medicationmanagement-systems/ Standard 4 Medication Safety Safety and Quality Improvement Guide Criterion: Documentation of patient information Documentation of patient information

4.7 Documenting previous known allergies, ADRS Q. Do you need to document all ADR information on all medication charts ? NIMC Source of truth Other charts - Specialist charts, clozapine, heparin - Cross reference to NIMC Electronic health record One source in EHR Active transfer information to e- medication management system, pharmacy system On prescribing screen Active alerts Standard 4

Medication Safety Documentation of patient information 4.8.1 Current medicines are documented and reconciled at admission and transfer of care Q. Who can document history, reconcile medicines? Health professionals trained to reconcile medicines - Nurses, doctors, pharmacists, pharmacy technicians Nurse:Pharmacist model - Nurse consults with pharmacists re discrepancies Q. Can we use NIMC audit as evidence for no. patients whose medicines reconciled

Q. What is medication management plan, where is it available ? Standard 4 Medication Safety 2. Documentation of patient information Medication Management Plan supports workforce to: Take and record a complete and accurate medication history (BPMH) (4.6.1)

Document ADRs on admission (4.7.1) Reconcile discrepancies between history and medication orders (4.8.1) Standard 4 Medication Safety Documentation of patient information Medication reconciliation Resources http://www.safetyandquality.gov.au/our-work/medication-safety/

medication-reconciliation/ 2. Documentation of patient information Medication Management Plan + implementation resources 15 Medication management processes 4.11 Managing high risk medicines Q. What is a high risk medicine? Medicines that have a high risk of causing serious injury or death to a patient if they are misused or used in error Errors not necessarily more common, effects more devastating.

PINCH/APINCH Institute of Safe Medication Practices list www.safetyandquality.gov.au/our-work/medication-safety/medicationalerts/ Q. Can we prioritise actions to address risks with high risk medicines? Standard 4 Medication Safety Continuity of medication management 4.12 Current, comprehensive list of medicines provided to receiving clinician and patient at clinical handover Q. Does 4.12. apply to outpatients ?

Referring doctor informed of changes to medicines Patient informed of changes, amend patients own list Standard 4 Medication Safety Communicating with patients and carers 4.14 Medication management plan developed in partnership with patients, carers Q. What is a medication management plan? Is it the National Medication Management Plan?

Consumer Medication Action Plan referred to in APAC Guiding principles to achieve continuity of medication management. Plan for patients medication management Treatment goals, list meds, changes Provided to patient, carer Commission developing a template Standard 4 Medication Safety Medication Safety Standard: Summary Ensuring that competent clinicians safety prescribe, dispense and administer appropriate medicines to informed patients and carers is

an essential element of safe and high quality care. Purpose of the Standard is to improve outcomes for patients by ensuring that there is a systematic approach to medicines management and safety Outcomes to be achieved are clear methods to get there will vary depending on context Standard 4 Medication Safety

Australian Commission on Safety and Quality in Health Care Medication Safety Program www.safetyandquality.gov.au Email: [email protected] [email protected]

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