Army WAWF Implementation Update

Army WAWF Implementation Update

Update Army WAWF Implementation Mr. Juan Camacho DFAS Army WAWF Project Manager May 10, 2006 5/10/2006 1 of 10 High-level ConOps between Army and DFAS DFAS Roles and Responsibilities Provide implementation planning and management Act as site liaison Deliver training Manage Group Administrator (GAM) functions as required Provide Army Help Desk Support @ 1-866-598-3560 Vendor marketing Engage Army in sustainment planning 5/10/2006 Army Roles and Responsibilities Provide policy and oversight Direct activities within Army Support site preparation Ensure personnel attend training Prepare contracts Monitor status of WAWF transactions Sustainment 2 of 10 Standard Site Implementation Plan 30 - 60 Days Pre-Visit Prep Reserve Training Facilities/Schedule Trainers Identify Site Coordinator/Lead Schedule Users for Training Deliver Implementation Letter Request Completion of DD Form 2875s Identify Site Tenant Activities

Identify/Appoint Site GAMS Schedule Site Command Briefing Send Marketing Material/Training Notifications Issue Meeting Notifications to Vendors First 30 Days 60-90 Days Form Site Team Collect DD Form 2875s Review POAM Assemble Class Rosters Schedule Regular Meetings Send copies of Rosters/2875s to DFAS Assemble DoDAAC Listing Ship Training Materials Set-Up Organizational e-Mail Boxes Ensure HW/SW Requirements are Met Identify Users by Role Review Contracts 5/10/2006 Training/Post-Delivery Deliver Training Prepare Lessons Learned Prepare Progress Reports 3 of 10 Current Status Army WAWF Completed Command Briefs 29 Vendor Training - 368 Government Training 3 sites Proposed Schedule

May 22 Hood, Lewis, Campbell, Monroe, Drum May 30 Sam Houston, Eustis, Anniston June 5 Bliss, Story, McClellan, Watervliet June 12 Lee, Rucker, Dix June 19 White Sands, Tooele, Knox, Detrick, Shelby, Picatinny June 26 McAlester, Leonardwood, APG, RI Arsenal, Monmouth July 10 Red River, McPherson, Sierra, Leavenworth, Myer, Pine Bluff, Tobyhanna July 17 Gillem, Hunter Liggett, Riley, Belvoir, Little Rock, Carlisle Barracks July 24 Yuma PG, Irwin, DC Area, Goose Creek, New Cumberland July 31 Huachuca, Gordon, Jackson, Letterkenny August 7 Warren TACOM, Meade/Adelphi, West Point August 21 Stewart, Carson, Blue Grass, Snelling, Natick, Polk, Benning August 28 McCoy, Crane 5/10/2006 4 of 10 WAWF Critical Milestones Actions Next 30 to 60 Days: Army Coordinate Draft Training Schedule & Provide Adjustments (50%) Submit Formal Training Schedule to ASA(FM&C) For Coordination (50%) Army Complete DoDAAC Structure DFAS Issue Final Training Schedule to Army DFAS Identify/Train WAWF Installation Liaison Representative DFAS Train/Deploy 7 Contractor WAWF Training Teams Next 61 to 90 Days: Start Initial Training Based on Final Training Schedule Review Initial WAWF Usage Statistic Reports Internally and Subsequently with ASA(FM&C) Coordinate with ACA and DISA PM on DoDAAC Issue Loads

Next 91+ Days: Continue Executing WAWF Training Schedule Report WAWF Usage Statistics by MACOM to ASA(FM&C) Coordinate with ACA and DISA PM on DoDAAC Issue Loads 5/10/2006 5 of 10 WAWF Help Desk - Call Categories 120 98 100 78 80 WAWF SIGN/IN REGISTRATION 60 54 WAWF INVOICE PROBLEM WAWF INVOICE REJECTS 40 29 29 WAWF INSPECTOR/ACCEPTOR PROBLEM WAWF PAYMENT PROBLEM 20 8 11 11 3 1 10 3 WAWF PROCESSING PROBLEM

0 Week Ending 5/10/2006 Remedy Totals for Month Ending 6 of 10 WAWF Help Desk - Ticket by Category 100% 90% 38% 80% 70% 40% 30% 20% 27% 19% 60% 50% 15% 23% 10% 5% 2% 5% 9% 11% 12% 22% 25% 19% 15% 19%

23% Month 1 Month 2 Month 3 P rocessing 38% 23% 15% P ayment 10% 19% 27% Role 5% 5% 2% Rejects 12% 11% 9% Invoice 19% 22% 25% SignIn/Registration 15% 19%

23% 10% 0% 5/10/2006 7 of 10 Total Army Electronic Usage (FY##) Invoice & Receiving Report 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% OCT NOV DEC J AN % E RP R 42% 44% 44% 50% % E INV 29% 29% 32% 33% # E RP R

500 700 800 1000 400 # E INV CAPS-W data as of 05/04/06 500 700 1000 5/10/2006 FEB M AR AP R 8 of 10 FORSCOM Source Cost Comparison (FY##) Manual Rate Electronic Rate $7,000 $80 $6,000 $70 $60 $5,000 $50 $4,000 $40 $3,000 $30 $2,000 $20

$1,000 $0 $10 OCT NOV DEC JAN FEB MAR APR $2,426 $3,033 $3,639 $3,033 $3,639 $4,852 $6,065 Manual Documents 100 125 150 125 150 200 250 Electronic Rate ($3.96) $40

$59 $198 $119 $198 $297 $297 Electronic Documents 10 15 50 30 50 75 75 Manual Rate ($24.26) $0 CAPS-W data as of 05/04/06 5/10/2006 9 of 10 DFAS Your Financial Partner @ Work 5/10/2006 10 of 10

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