EMIRATESCONDITIONS OF CARRIAGE FOR PASSENGERS AND BAGGAGE –FOR CUSTOMERS LOCATED IN THE U.S.A.[Note: If you are located outside the U.S.A., other Conditions of Carriage will apply: seewww.emirates.com.]Published: November 2014
INTRODUCTIONIf you have been issued with a ticket for carriage by air by Emirates, you will have a contract of carriagewith Emirates. That contract gives you the right to be carried on a flight or series of flights and its termsare governed by: the terms and conditions of contract of the Ticket;these Conditions of Carriage for Passengers and Baggage – for Customers Located in the U.S.A.;applicable Tariffs; andour Regulations.ContentsARTICLE 1 — WHAT PARTICULAR EXPRESSIONS MEAN IN THESE CONDITIONS .5ARTICLE 2 — WHEN THESE CONDITIONS ARE APPLICABLE .72.1General . 72.2Code shares.82.3Overriding law .82.4Conditions prevail over Regulations .8ARTICLE 3 — TICKETS .83.1General . 83.2Period of validity .93.3Non-use of Ticket . 103.4Sequence of Flight Coupon use . 103.5Replacement of Ticket . 113.6Our name and address on Tickets . 11ARTICLE 4 — FARES, TAXES, FEES, CHARGES AND EXCEPTIONAL CIRCUMSTANCES SURCHARGES. 124.1Fares . 124.2Taxes, fees and charges . 124.3Currency . 12ARTICLE 5 — RESERVATIONS . 125.1Reservation requirements . 125.2Fare payment requirement . 135.3Personal data. 135.4Seating . 145.5Aircraft . 145.6Reconfirmation of reservations. 145.7Cancellation of onward reservations . 15ARTICLE 6 — CHECK-IN AND BOARDING . 15ARTICLE 7 — REFUSAL AND LIMITATION OF CARRIAGE . 152
7.1Our right to refuse carriage . 157.2Reimbursement of costs. 177.3Fitness to fly . 177.4Carriage of pregnant Passengers and newborn children . 187.5Special assistance . 197.6Passenger reimbursement of medical expenses . 197.7Carriage of unaccompanied children . 197.8On board services . 207.9Ground services . 207.10Complimentary Bus Transfers . 20ARTICLE 8 — BAGGAGE . 218.1Free Baggage allowance . 218.2Excess Baggage . 218.3Items you must not carry in your Baggage . 218.4Firearms and dangerous items . 228.5Right to refuse carriage. 238.6Right of search, screen and x-ray . 238.7Checked Baggage . 248.8Unchecked Baggage . 248.9Collection and delivery of Checked Baggage. 258.10Animals . 25ARTICLE 9 — SCHEDULES, DELAYS, CANCELLATION OF FLIGHTS, DENIED BOARDING . 259.1Schedules . 259.2Remedies for cancellation, rerouting and delays . 269.3Denied boarding . 26ARTICLE 10 — REFUNDS . 2710.1General . 2710.2Involuntary refunds . 2710.3Voluntary refunds . 2810.4Refund on lost Ticket . 2810.5Right to refuse refund . 2910.6Currency . 2910.7By whom Ticket refundable . 2910.8Limitation of your rights. 29ARTICLE 11 — CONDUCT ABOARD AIRCRAFT . 2911.1General . 2911.2On board alcohol . 3011.3Smoking policy. 3011.4Breach of duty . 303
ARTICLE 12 — SERVICES PROVIDED BY THIRD PARTIES . 30ARTICLE 13 — TRAVEL DOCUMENTS, CUSTOMS AND SECURITY INSPECTIONS . 3113.1General . 3113.2Refusal of entry . 3113.3Passenger responsible for fines, detention costs and other charges . 3213.4Return of confiscated travel documents. 3213.5Customs inspection . 3213.6Security inspection . 32ARTICLE 14 — SUCCESSIVE AIRLINES . 32ARTICLE 15 — LIABILITY FOR DAMAGE. 3215.1Applicable rules . 3215.2Scope of liability. 3215.3General limitations . 3315.4Death or injury of Passengers . 3315.5Baggage . 3415.6Delay in the carriage of Passengers . 3615.7Advice to international Passengers on limitation of liability . 36ARTICLE 16 — TIME LIMITS FOR BAGGAGE CLAIMS, PROCESSING OF BAGGAGE CLAIMS, ANDTIME LIMITS FOR ALL ACTIONS FOR DAMAGES . 3716.1Time limit for Baggage claims .