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WORKING STYLES QUESTIONNAIREFor each item, give a score between 0 and 8, where 8 is totally like you, 4 is average and 0 istotally unlike you.ItemScoreWhat I typically doI tend to wait until the deadline is near before I work on a task.2I like to organise my work area efficiently.3It is important to maintain harmony in working relationships.4I enjoy starting new projects.SN AMOT PLFO ER SEU TSE15I am very good at staying calm during a crisis.6I work steadily and conscientiously at whatever is required.7I am good at seeing the whole scope of a task and showing initiative.8I enjoy encouraging people and doing things to help them.9I plan ahead thoroughly so that I am ready for any problems that arise.10I enjoy having lots to do (even if I complain about it sometimes).11It is important to check so that there are no mistakes.12I am usually more enthusiastic than other people.13I am usually more balanced and even-tempered than other people.14I am usually intuitive and sensitive to other people’s feelings.15I can usually finish tasks more quickly than other people.16Sometimes people seem to think that I’m overly critical about standardsof work.17Sometimes I make mistakes because I am working so fast.1819Sometimes people act as if they resent it when I am only trying to helpthem.I sometimes miss deadlines because I find it hard to ask for help evenwhen I have too much to do.20I tend to start several projects but have trouble finishing any of them.21People sometimes complain that I make tasks too big because Iconsider so many possible aspects.22People sometimes seem to think I am aloof and unfriendly.232425I have problems saying no to people even when I already have toomuch to do.I feel impatient when people spend too much time discussing what todo.I sometimes miss deadlines because I need longer to check my work. 2018 Julie Haywww.juliehay.orgwww.pifcic.org

WORKING STYLES QUESTIONNAIRE – SCORINGStep 1 - Transfer your scores to the chart below, against the question numbers, andadd up each column.My working 45109876SN AMOT PLFO ER SEU otalTotalTotalHurry UpBe PerfectPlease PeopleTry HardBe StrongStep 2 - Draw a bar chart of your responses by shading in the columns below to theappropriate level.4035302520151050TotalscoreHurry UpBe Perfect 2018 Julie HayPleasePeoplewww.juliehay.orgTry Hardwww.pifcic.orgBe Strong

MANAGER WORKING STYLES QUESTIONNAIREFor each item, give a score between 0 and 8, where 8 is totally like your manager, 4 isaverage and 0 is totally unlike your manager.ItemScore My managersets very short deadlines for work to be done.2gives very thorough instructions on how things should be done.3can be very encouraging.4is enthusiastic and exciting to have around.SN AMOT PLFO ER SEU TSE15is calm and thoughtful whatever the circumstance.6has a strong sense of duty to the organisation.7has so many new ideas that it’s hard to keep up.8shows an interest in me as a person.9can spot mistakes in most things.10talks fast and tends to interrupt.11takes a lot of care over quality of work.12goes off on tangents instead of finishing one thing at a time.13tells people what to do in a controlling manner.14avoids making decisions in case someone is upset.15gets a lot of work done very quickly.16complains about unimportant details.17comes late to meetings and is always in a hurry.18insists on helping me when I don’t really need help.19is unemotional and even unfeeling at times.20turns small tasks into major projects - and then delegates the boringparts.21seems to judge my performance by how enthusiastic I am.22seems to judge my performance by how uncomplaining I am.23seems to judge my performance by how well I get on with other people.24seems to judge my performance by how fast I work.25seems to judge my performance by how accurate I am. 2018 Julie Haywww.juliehay.orgwww.pifcic.org

MANAGER WORKING STYLES QUESTIONNAIRE - SCORINGStep 1 - Transfer your scores to the chart below, against the question numbers, andadd up each column.My working 45109876SN AMOT PLFO ER SEU otalTotalTotalHurry UpBe PerfectPlease PeopleTry HardBe StrongStep 2 - Draw a bar chart of your responses by shading in the columns below to theappropriate level.4035302520151050TotalscoreHurry UpBe Perfect 2018 Julie HayPleasePeoplewww.juliehay.orgTry Hardwww.pifcic.orgBe Strong

PERSONAL STYLES QUESTIONNAIREFor each statement, allocate a score to show how much the behaviour is like the way youbehave:0 - Not true for me1 - Partly true for me2 - Moderately true for me3 - Extremely true for meScore QuestionSN AMOT PLFO ER SEU TSEItem1I tell people firmly how they should behave.2I tend to reason things out before acting.3I do as I'm told.4I behave sympathetically towards people with problems.5I really enjoy being with other people.6I enjoy taking care of people.7I enjoy solving problems in a systematic and logical way.8I tell people what to do.9I let people know how I really feel without embarrassment.10I am polite and courteous.11I do the opposite to what people expect.12When someone is new, I make an effort to show them where everythingis.13I can stay calm in a crisis.14When I know I'm right, I insist that others listen to me.15I ask a lot of questions when I'm curious.16I am very enthusiastic about my work.17People seem to expect me to know the answer.18I'm asked to take care of new members of staff.19I get on well with people who are polite to me.20I keep on thinking logically even under pressure.21My working style is systematic and logical.22I dress to match the sort of outfits that other people wear to work.23I do things for people when I think they can't manage for themselves. 2018 Julie Haywww.juliehay.org1 of 2www.pifcic.org

PERSONAL STYLES QUESTIONNAIREItemScore QuestionI can quote my previous experience when problems occur.25People tell me I'm creative and inventive.26I prefer to take control rather than following someone else's lead.27I fuss over people too much.28I'm over-emotional compared to others.29I expect my manager to set my terms of reference.30I take all points of view into account when making decisions.31I encourage people to test out their own capabilities.32People complain that I'm bossy.33I spend time enjoying myself.34People tell me I'm especially courteous.35I'm noted for my even temper and balanced comments.36I show my feelings whether I am happy or sad, so that people cancongratulate or sympathise with me.37I've looked after someone even though they could have managed ontheir own.38I'm tempted to analyse jokes, which spoils them for others.39People do as I tell them.40I go along too readily with what other people want.SN AMOT PLFO ER SEU TSE24 2018 Julie Haywww.juliehay.org2 of 2www.pifcic.org

PERSONAL STYLES QUESTIONNAIRE - SCORINGStep 1 - Transfer your scores to the chart below, against the question numbers, andadd up each 586710914121311151718201916SN AMOT PLFO ER SEU ParentFunctionalAdultAdaptedChildNaturalChildStep 2 - Draw a bar chart of your responses by shading in the columns below to theappropriate level.24211815129630TotalscoreCP 2018 Julie HayNPFAwww.juliehay.orgACwww.pifcic.orgNC

INTERNAL EGO STATES QUESTIONNAIREFor each statement, allocate a score to indicate how much it matches your own thinking.0 - Not true for me1 - Partly true for me2 - Moderately true for me3 - Extremely true for meScore QuestionSN AMOT PLFO ER SEU TSEItem1I have strong opinions on some subjects.2I like to balance the pros and cons before I make a decision.3Children should be taught to respect their elders more.4Most of my parent's views are totally out-of-date.5I feel upset when people are angry.6I take a moment to assess a difficult situation before I respond.7I often go with a hunch when making a decision.8I think about the implications before I do something.9I rely on my experience a lot to make decisions.10I can observe other peoples' reactions without necessarily feeling thesame way.11I often feel more mature than other people.12I often feel as if I'm a lot younger than I really am.13I am comfortable sharing decision making when relevant.14I sometimes hide my true feelings from others.15Sometimes I think other people behave childishly.16I prefer it when someone else has to make the decisions.17I have updated some of the views I learned from my parents.18I expect to make my own decisions all the time.19I resent it when people tell me what to do.20I share many of the views of my parents.21I can learn from younger people. 2018 Julie Haywww.juliehay.orgwww.pifcic.org

INTERAL EGO STATES QUESTIONNAIRE – SCORINGStep 1 - Transfer your scores to the chart below, against the question numbers, andadd up each 81716202119TotalTotalTotalSN AMOT PLFO ER SEU tep 2 - Draw a chart of your responses by marking horizontal lines at the score pointsfor each ego state.241815129630TotalscoreInternalParent 2018 Julie ifcic.org

WINDOWS ON THE WORLD QUESTIONNAIRECircle the number next to the statement in each group that best describes you. Be honest with yourself –don’t just pick whatever you think is the ‘best’ answer.1I tend to interrupt others when they are speaking2I prefer to take a back seat in groups and let others take the lead3I do my best to avoid situations where you’re expected to give an opinion4I let other people finish what they are saying before I speak1I usually think that other people know best2I stand up for myself when I feel that I’m right and expect others to do the same3I insist that I’m right and expect others to go along with me4I don’t see any point in pushing my ideas as people rarely appreciate them1I resist making decisions or taking advice from others2I let other people make decisions for me3I make my own decisions based on what I feel is right and appropriate4I often make decisions for other people1I tend to keep my voice low and avoid eye contact to prevent attention being drawn to me2I sometimes speak loudly and expect to make quite an impact3I can’t be bothered to communicate much4I generally match my level of communication to suit the circumstancesSN AMOT PLFO ER SEU TSEABCD 2018 Julie Haywww.juliehay.org1 of 2www.pifcic.org

WINDOWS ON THE WORLD QUESTIONNAIRE1I tend to blame and find fault with others2I sometimes hide my feelings and just go along with others3I do my best to understand the feelings of others before letting them know how I feel4I don’t often feel that strongly about anythingSN AMOT PLFO ER SEU TSEE1I let others get what they want but I often feel resentful about it2I talk through problems before they occur and find ways of coping with them when they do3I make sure that things turn out the way I want them to4I really don’t mind if other people get their own way1I hold back on decisions so that others will make them for me2I tend to avoid facing problems and keep putting decisions off until tomorrow3I deal with my own problems and make my own decisions4I provide solutions for people who seem unable to decide for themselves1I consider myself capable and equal to others2I consider myself weaker and less capable than others3I consider myself stronger and more capable than others4I consider that most people are weak, including me1I avoid taking responsibility as it only gets you blamed when things don’t work out2I accept my responsibilities and am clear about what others are responsible for3I take on responsibility for as much as possible, including the work of others4I prefer it when someone else takes responsibility and I can follow their leadFGHI 2018 Julie Haywww.juliehay.org2 of 2www.pifcic.org

WINDOWS ON THE WORLD - SCORINGUsing the chart below, circle the A, B, C or D that is alongside the number that you chose for eachquestion. Then add each column to get a total D1SN AMOT PLFO ER SEU TSEQ-AQuestionTotal ATotal BTotal CTotal D876543210TotalscoreAwin-winassertive 2018 Julie aggressivewww.pifcic.orgDlose-loseapathetic

STROKE MYTHS QUESTIONNAIREFor each question, indicate a score between 0 and 4, where 0 means Not at all likeme and 4 means Very much like me.Afterwards, transfer your scores to the scoring sheet.No.QuestionScoreIf you praise people, they stop trying so hard.2I get paid to do my job so I do not need a lot of compliments.3It is very bad mannered to refuse a compliment.4I am nervous about asking for direct feedback.5It is boastful to tell people what you are good at.6I rely on other people to know what I am good at and makesure I get that kind of work.7I just assume that my work is okay when my manager doesn’tcriticize me.8I am willing to accept the blame even though it is sometimesnot really my fault.9I feel embarrassed when people praise me.10People get paid to do their job and should not need lots ofcompliments.11My performance appraisal has not been done when it shouldhave been but I understand that my manager is too busy.12I feel I don’t deserve praise, especially when other people havehelped me.13I notice that sometimes people get given projects that I wouldbe able to do better.14I rarely see anyone do a job as well as it should be done.15When someone makes personal comments about me, I don’tmake a fuss even though I may not like what they say.SN AMOT PLFO ER SEU TSE1 2018 Julie Haywww.juliehay.orgwww.pifcic.org

STROKE MYTHS - SCORINGTransfer your scores and add up each column.NoScoreNoScoreNoScoreNoScoreNo23451098761